Q: I own a camera and computer… Why can’t I just do this myself?
A: There is absolutely nothing stopping you from taking your own personal inventory. In fact we encourage it. However, while many homeowners have every intention of doing it, most never get around to it until after it is too late. Besides, we do this for a living and have developed a methodology and process that ensures proper documentation and utmost security of your personal inventory.

Q: I have homeowner’s insurance. Isn’t that enough?
A: If and when a catastrophe occurs, documentation is the key factor in determining compensation from an insurance claim. Property claims are handled based on “assumptions” and “standards”. While your insurance company may “assume” you have a color TV in your family room, they may also “assume” it is a “standard” 27” worth around $400. The reality is you may own a 42” plasma screen TV valued at over $6500. AHIP's services can also help you evaluate whether you are properly insured.

Q: What happens in the event of a home disaster or theft?
A: With your singed authorization, we will release your certified digital inventory records to the appropriate agencies (basic plan excluded). If you have safely maintained your back-up copy you can forward the package to the appropriate authorities for expedited processing of your claim.

Q: How secure is my information? What do you do to insure privacy?
A: AHIP is bonded and recognized by the local authorities as a home inventory protection service. Our reputation is everything and all Inventory Specialists have been properly screened and trained. We identify you and your home with a unique and secure number ensuring privacy and security should your CD be lost or stolen. Customer account information is encrypted and stored on a password secured computer that is not connected to the Internet and AHIP also maintains an off-premise back-up of this data. We also guarantee that we will not sell or otherwise provide your information to any third parties.

Q: How long does the In-Home portion of the service last?
A: A home inventory for a 2,000 sq. ft. home with an average amount of furnishings takes approximately 3 hours to document its general contents. If you have a larger home or special collections the amount of time spent performing the in-home portion of the services can vary depending upon what specific items the homeowner wants documented. Having receipts, product documentation, and your insurance policy ready and available can help expedite the process.

Q: What items should I plan on having documented?
A: Furnishings, appliances, electronics, and any endorsed , appraised, or custom made possessions. During the initial consultation, an AHIP representative will ask the neccessary questions to help you determine what items should be documented in your home or business.

Q. When will I receive my completed inventory package?
Upon completion of the initial home inventory evaluation you should receive your package complete with documentation and CD within 3 weeks. If necessary, follow-up visits can usually be performed in less than one hour.

Q: How is my package delivered?
A: AHIP will deliver the final documentation in person or discretely packaged via USPS Priority Mail with delivery confirmation.

Q: I live outside the AHIP network but would like to create a digital inventory of my home?
A: Fear not as we are currently developing a Do-It-Yourself kit complete with everything needed to perform your home inventory. Contact us now for more information!

Q: How do I know if I am properly insured?
A: AHIP can help you quickly calculate the value of your home assets to determine if you are properly insured. In many instances people don’t realize that they are over-insured and paying too much in premiums, or on the other hand may not have adequate insurance to cover the contents of their home. Did you know certain policies don’t cover floods while others put a limit on earthquake damage? We are experienced and can provide counseling on the types of coverage available and make recommendations based on your specific needs.

Q. How do I become a Certified AHIP representative?
A. For information about becoming a Certified AHIP Inventory Specialist please contact us at support@nchomeinventory.com.